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support@goldenreserveco.com
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FAQ
Frequently Asked Questions
MGO (methylglyoxal) is the compound responsible for Manuka honey's unique antibacterial properties. The higher the MGO number, the more potent the honey. Golden Reserve is independently verified at 512+ MGO, placing it in the premium therapeutic category. Most supermarket "Manuka" contains far less.
Two things set us apart: verifiable sourcing and independent testing. Every batch is tested by an MPI-accredited lab and carries a traceable batch number. We don't blend honey varieties, never heat above 40Β°C, and work with small beekeepers in remote New Zealand wilderness.
1β2 teaspoons daily, ideally on an empty stomach in the morning. You can eat it straight, stir into warm (not hot) water or herbal tea, or spread on food. Avoid temperatures above 40Β°C as this degrades the active MGO. Not for children under 12 months.
Orders ship within 1β2 business days. Standard shipping takes 3β5 business days. Express (1β2 day) shipping is available at checkout. We ship to all 50 states and you'll receive tracking as soon as your order ships.
30-day money-back guarantee, no questions asked. If you're not satisfied, email support@goldenreserveco.com and we'll issue a full refund. We stand behind our product completely.
Yes. Email support@goldenreserveco.com with "Wholesale" in the subject line and your business details. We'll respond within 2 business days.