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A question about your order, our honey, or something else? We typically reply within one business day.

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We're a small team that genuinely cares. Reach out however works best for you.

Email

support@goldenreserveco.com

We reply within 1 business day

Business Hours

Monday–Friday, 9am–5pm ET

We check messages on weekends too

30-Day Money-Back Guarantee

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FAQ

Frequently Asked Questions

MGO (methylglyoxal) is the compound responsible for Manuka honey's unique antibacterial properties. The higher the MGO number, the more potent the honey. Golden Reserve is independently verified at 512+ MGO, placing it in the premium therapeutic category. Most supermarket "Manuka" contains far less.
Two things set us apart: verifiable sourcing and independent testing. Every batch is tested by an MPI-accredited lab and carries a traceable batch number. We don't blend honey varieties, never heat above 40Β°C, and work with small beekeepers in remote New Zealand wilderness.
1–2 teaspoons daily, ideally on an empty stomach in the morning. You can eat it straight, stir into warm (not hot) water or herbal tea, or spread on food. Avoid temperatures above 40Β°C as this degrades the active MGO. Not for children under 12 months.
Orders ship within 1–2 business days. Standard shipping takes 3–5 business days. Express (1–2 day) shipping is available at checkout. We ship to all 50 states and you'll receive tracking as soon as your order ships.
30-day money-back guarantee, no questions asked. If you're not satisfied, email support@goldenreserveco.com and we'll issue a full refund. We stand behind our product completely.
Yes. Email support@goldenreserveco.com with "Wholesale" in the subject line and your business details. We'll respond within 2 business days.